Service terms
Terms of Use
This template must be reviewed by Onena and qualified counsel, and completed with verified terms, before publication.
Nonmedical services
Onena provides nonmedical assistance. Services do not replace medical care, skilled nursing, physical therapy, or physician-directed treatment. Specific assistance depends on caregiver qualifications and written service terms.
Private-pay services
Onena's business model is 100% private pay. Any package prices displayed are preliminary starting estimates, not a final quote or promise of availability.
Final pricing and service terms
Final pricing depends on scheduled hours, care needs, staffing availability, location, transportation, and written service terms. No package includes unlimited or continuous care unless explicitly stated in the agreement.
Payment arrangements
Online payments are not connected on this website. Confirm payment methods, invoice timing, and applicable charges directly with Onena before services begin.
Cancellation and changes
[Add Onena's verified cancellation, rescheduling, and refund terms before publishing.]
Availability and service limitations
Coverage, staffing, transportation, and any regulated services must be confirmed before they are relied upon. A consultation request does not confirm a booking.
Required disclosures
[Add verified Maryland licensing disclosures and other applicable legal information before publishing. Do not claim credentials, insurance, or licensing that have not been verified.]